Linda Fripp Designs : Terms & Conditions
A written acceptance together with a 25% deposit is required to secure the reservation, with the balance in full payable a minimum of twenty one days before collection / delivery. Payments may be made by cheque, cash or bank transfer.
Cheque payments should please be made payable to “Linda Fripp”.
Bank transfers should be made to Lloyds TSB plc, Salisbury branch, sort code: 30-97-41, Account number 00389806 in the name of Linda Fripp Designs. Please advise us if you are making payment by this method so that we may monitor our account for safe receipt.
It should be noted that orders are not released for delivery/collection until payment in full has been received and cleared in our account.
Client cancellation with less than thirteen weeks notice of delivery date require the 25% deposit to be forfeited. Partial refunds are given upon cancellation with more than thirteen weeks notice. A sum of £100 is forfeited to cover administration costs and time held. Clients wishing to postpone an order due to a change in their wedding date may do so, with the deposit ( less £100 to cover costs) held over for a period of up to twelve months. Any last minute cancellation of less than 21 days notice leaves the client responsible for the account payment in full, less any delivery charge.
We reserve the right to advise the client should the Quotation require adjustment due to market forces beyond our control.
For clients wishing to have their cake delivered to their venue it should be noted that this is undertaken at our discretion. Whilst it is our intention to achieve delivery timing, it must be accepted that we are at the mercy of unforeseen traffic delays beyond our control, for which we can not be held responsible. Full delivery address including postcode, together with a contact name and phone number will be required.
It is imperative to advise us promptly of any changes in your required set up arrangements, so that we can do our best to re-schedule and accommodate your wishes. If upon arrival at your venue our scheduled set up is held up or prevented without prior notification we may have to raise an invoice to cover this delay and any costs incurred in rescheduling further deliveries booked for that day.
It must be noted that we do work with nut products within our kitchen and items could possibly contain traces of nuts or nut products or other allergens.
In the unlikely event of any complaint Linda Fripp Designs will only be liable to a maximum of full refund of the order.
By sending a deposit and letter of acceptance it will be deemed that the terms are understood and accepted by the client as applying to their order. A signed copy should be returned with the letter of acceptance and deposit payment as confirmation.
Assuring you of our best attention at all times. We take pride in our quality and service and reputation.
This website is owned by Linda Fripp Designs, The Old Seed Store & Hayloft, Middle Yard, Berwick Farm, Berwick St Leonard, Salisbury, Wiltshire, SP3 5SN.
